Sunco ran all of its email through its own server, and utilized its own server-based applications to scan email traffic for spam and viruses which caused a number of problems. Increasing numbers of spam messages caused a severe performance drain on the server and as a result mobile users had difficulty accessing their accounts. Sometimes the whole system crashed due to the spam overload. The company also had a strict Internet use policy that was clear on paper, but difficult to enforce. Violator...