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Making Interactions More Intelligent Across All Channels in the Retail Finance Industry
by Infor CRM

The leaders in retail financial services industry are maximizing the value of existing customer relationships to drive new levels of profitability. They are concentrating on organic growth through cross-selling and up-selling, while addressing a major threat to all companies in the industry; customer attrition.


In these troubling economic times it is more profitable to focus on maintaining customer loyalty than creating new customers. It actually costs nearly five times more money to ...
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