March 2008 - (Free Research) Learn how the VKernel Chargeback virtual appliance empowers technical staff with usage data that is useful in resource management, capacity planning, and other analysis for the VMware Virtual Infrastructure 3 implementation.
February 2008 - (Free Research) Sanctuary works on a “whitelist” model, whereby only the devices and applications that are specifically authorized by the IT department are able to connect to or run on the corporate network.
September 2008 - (Free Research) EMBARQ Corporation needed to train and certify team members in order to maintain Cisco Gold Certification. They chose Skillsoft’s Live Learning to provide CCNA and CCDA training. EMBARQ now trains over 550 employees annually.
July 2008 - (Free Research) In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.
August 2008 - (Free Research) This case study details how one company addressed unsatisfactory support from its service provider by partnering with ABS.
March 2008 - (Free Research) Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment.
March 2008 - (Free Research) Learn how the company that manages the Seahawks complex uses a CMMS system that covers all aspects of facilities management, from cleaning to repairs to preventive maintenance.
August 2008 - (Free Research) Listen to this webinar and learn how to grab a peek at your competitors marketing results.
It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices.
July 2008 - (Free Research) ReputationManager is a real-time fraud management solution and a forensic fraud analysis tool to identify and reduce the impact of online fraud such as chargebacks, stolen credit cards and identity theft, as well as abusive activity and online harassment.
September 2008 - (Free Research) File System Auditor™ allows administrators to audit file access, generate easy-to-understand compliance reports and create alerts tied to file system events - all from a centralized management console.
November 2008 - (Free Research) Read this case study to learn how the Bellevue School District dramatically improved their web security and productivity by extending their security policy management and administrator controls to additional IT staff members.
February 2008 - (Free Research) Learn how the VKernel Chargeback Virtual Appliance allows IT to provide its enduser departments with instant reports about resource consumption and how much it costs.
October 2008 - (Free Research) Read this white paper to understand all the activities and roles in a security operations function – your first step in making those operations more effective and efficient.
January 2008 - (Free Research) This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques.
March 2008 - (Free Research) Explore how one company was able to refine financial processes to support greater profitability, increase employee productivity, and decrease approval cycles.
October 2008 - (Free Research) Netuitive SI is a performance analysis tool that improves productivity while preserving user investment in infrastructure management tools like BMC PATROL and NetIQ AppManager.
March 2008 - (Free Research) Wireless devices can allow small market businesses to respond faster, provide better service and ensure availability. Read this case study to learn how one small-business leveraged the BlackBerry technical support service to improve business processes.
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
September 2008 - (Free Research) Prudential chose the Vontu DLP solution from Symantec to identify and protect sensitive customer data, block and quarantine messages containing legal information and intellectual property and use workflow to efficiently delegate incident responses.
March 2008 - (Free Research) Learn how one company uses maintenance management software to manage work orders, track inventory, and report of problems. Explore how you can keep expenses under control while continuing to provide high-quality work.
February 2008 - (Free Research) In this case study, learn how one company automated company expense reporting, saving thousands of dollars a year and accelerating the review and approval process.
January 2008 - (Free Research) This case study shows you how to create a centralized security management console and flexibly customize, deploy and manage appropriate host-based intrusion protection across multiple tiers of your company's applications.
