June 2008 - (Free Research) Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA). This article examines the processes that will help your organization improve your IT processes.
February 2008 - (Free Research) A basic platform for successful customer responsiveness is an IP-based call center, also known as a customer contact center.
August 2008 - (Free Research) Discover the rewards and pitfalls of migrating to Microsoft Office 2007.This white paper will examine the issues presented with a migration to the 2007 Microsoft Office system including which organizations should be first movers and why.
November 2008 - (Free Research) Read this paper to learn how, a Subway sandwich franchisee used network applications on IP phones to increase efficiency and motivate employees. Discover how a new card management and staffing outcall applications alone saved about $500,000 the first year.
June 2008 - (Free Research) Avaya and Microsoft have leveraged their considerable individual technologies and platforms and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises.
August 2008 - (Free Research) SearchWinIT.com’s SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation.
May 2008 - (Free Research) The main focus of this article is the visionapp Application Center and how visionapp Workspace Management helps to centralize web-based application access.
August 2008 - (Free Research) This paper discusses the Exchange Server 2007 Service Pack 1 complements Exchange Server 2007 by enhancing the operational performance of high availability features, adding disaster recovery options and adding support for Windows Server® 2008.
August 2008 - (Free Research) Chrysler Financial needed a fax solution that could handle the requirements of each site location, while providing a complete solution that could integrate across the organization.
October 2008 - (Free Research) This article explains how Content Delivery Networks (CDNs) are helping companies to speed rich content to wider audiences.
March 2008 - (Free Research) The company’s JD Edwards business management software was too inflexible to grow with the company and very expensive to maintain and operate, thus Tanner wanted to replace the system.
February 2008 - (Free Research) Learn the limitations of fax implementations and how to overcome them, problems with document creation and delivery, and factors to consider if you decide to use a third party.
August 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now.
February 2008 - (Free Research) The birth of data deduplication has completely changed the way we manage and protect our data. But will it work in your infrastructure? This handbook will help you decide by offering advice on data deduplication technologies and product offerings.
July 2008 - (Free Research) Blue Coat Systems provides an end-to-end solution to regain performance, minimize bandwidth usage, and reduce the time to complete all SharePoint Server 2007 operations, whether it is for information or content management, collaboration and workflow.
May 2008 - (Free Research) AOK Brandenburg installed Philips SpeechExec Enterprise dictation and transcription software for 15 workstations and the system is virtually self-explanatory due to the simple operation.
February 2008 - (Free Research) Discover the costs associated with fax machines, why replacing your fax machine with fax server software makes financial sense and how it can improve your organizations bottom line.
June 2008 - (Free Research) This article discusses software from mobile-VPN providers that connections stronger, or to keep the programs running even if the connection is temporarily severed.
June 2008 - (Free Research) This white paper discusses why Microsoft Office SharePoint Server is an excellent platform on which to consolidate your data.
June 2007 - (Free Research) Firewalls and antivirus software remain an important line of defense against malicious code entering your computing environment. This paper discusses traditional security techniques, and how to stay ahead of hackers by patching known vulnerabilities, identifying signatures of known malware and rejecting applications of unknown origin or function.
August 2008 - (Free Research) This whitepaper explores business continuity, and disaster recovery. Learn how to develop a good disaster recovery plan, and about the advantages that VMware brings in terms of consolidation.
April 2008 - (Free Research) This paper addresses what to consider when creating and testing your Active Directory recovery plan. It provides administrators with important insights into the finer points of Active Directory recovery and discusses restoration of data using native tools
