October 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
June 2008 - (Free Research) Join this Web Seminar and find out how deploying IBM WebSphere MQ-the Universal Messaging Backbone for SOA-can reduce risk and save 2-4 times the cost of DIY solutions.
September 2008 - (Free Research) The most vulnerable node in the enterprise network to threats and attacks is the endpoint. This paper examines how an integrated Endpoint Security solution with multiple security layers delivers the highest level of protection at the lowest TCO.
September 2008 - (Free Research) This InfoTrends white paper describes the benefits of IBM's Active Content capability in the context of IBM FileNet Content Manager and IBM FileNet Business Process Manager.
September 2008 - (Free Research) This paper makes the case that companies that understand the strategic value of CRM technology to achieve dramatic increases in revenue, productivity, and customer satisfaction will have a significant lead on those who lag in the adoption of CRM.
April 2008 - (Free Research) This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges.
March 2008 - (Free Research) It's not just IT organizations that have to worry about data protection, even businesses like credit unions need an efficient solution. Read this white paper to learn how you can ensure that your company's data are fully protected and effectively managed.
February 2008 - (Free Research) This white paper discusses the importance of business and IT objectives for an enterprise architecture initiative. Discover the benefits of enterprise architecture and explore a step-by-step guide for implementing this infrastructure.
June 2008 - (Free Research) Learn recommendations for managing Oracle application patches and how you can meet your aggressive timelines for deploying Oracle Application upgrades and helps you cut operational inefficiencies from your maintenance activities.
May 2008 - (Free Research) This white paper discusses the challenges surrounding implementing a multi-site contact center and a solution that can assist you in making a smooth transition.
June 2008 - (Free Research) Learn how you can meet your aggressive timelines for deploying Oracle Application upgrades and gain control over your Oracle application patches.
February 2008 - (Free Research) A key element and requirement for optimization is the ability to manage field resources. This essentially means that a service organization has to have access to qualified service personnel.
August 2008 - (Free Research) This whitepaper discusses how ACom3, as an internet application, is able to manage high volume transaction environments by using the concept of Work Units to distribute processing.
April 2008 - (Free Research) Storage replication is a popular method for synchronizing production and disaster recovery (DR) sites in virtual server environments.
February 2008 - (Free Research) Lean is the continuous pursuit of waste elimination. ERP systems are the central nervous system of the organization. Learn how ERP and Lean can be used to support and enable the most important objectives of one another.
September 2008 - (Free Research) In this webcast, learn about intelligent e-purchasing technology that integrates with SAP solutions to automate the entire process.
March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer.
June 2008 - (Free Research) This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process in support of effective Business Intelligence.
September 2008 - (Free Research) Read this white paper to learn how to simplify management of your organization's SSL Certificate across the enterprise from one central administration point.
August 2008 - (Free Research) This paper will outline how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.
March 2008 - (Free Research) The best practices and additional information presented in this paper clearly explain how to effectively plan for and productively use a fully operational SAP NetWeaver production landscape on an HP server and storage infrastructure.
