Overcoming the challenges of fax orders to drive customer satisfaction by Esker Inc. - A Case Study

Dr.Dobbs Journal Research Center

home| browse| register| about| get listed

Overcoming the challenges of fax orders to drive customer satisfaction

View Company Report
View all content by this company
Return to Search Results

Published on: October 02, 2009
Type of content: CASE STUDY
Format: Unknown
Length: 2 pages
Price: FREE

Still have questions?

Overview:

This case study examines how a global healthcare products company turned to the Esker SaaS document processing automation solution to help eliminate the challenges associated with manual data entry and paper routing. The paper highlights:

--Software as a Service

--Converting fax orders into EDI for ERP integration

--Replacement of existing template-based solution

--Order prioritizing and routing to specific agents

--Processing multiple orders on one fax

View this now

Get Listed in our Directory | Information for IT Providers | About KnowledgeStorm | Help

The Dr.Dobbs Journal Research Center is a part of the KnowledgeStorm Network.
Research Index

Recent Searches 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.


TechTarget Corporate Web Site \| Media Kits \| Reprints


		Site Archive (Complete)

	ABOUT US \| CONTACT \| ADVERTISE \| SUBSCRIBE \| SOURCE CODE \| CURRENT PRINT ISSUE \| FORUMS \| NEWSLETTERS \| RESOURCES \| BLOGS \| PODCASTS \| CAREERS