Published on: September 16, 2009 Type of content: CASE STUDY Format:
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Length: 2 pages Price: FREE
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Overview:
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
Choosing Rescue for its reliability, speed of connection, multiple session handling, and ease of use, they saved an estimated five minutes per call over previous support tools and now manage software installs without having to send out DVDs or thumb drives.
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