Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics by SPSS Inc. Worldwide Headquarters - A Case Study

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Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics

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Published on: February 20, 2009
Type of content: CASE STUDY
Format: Unknown
Length: 7 pages
Price: FREE

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Overview:

This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom. The case study identifies Cablecom's business challenges, its reasons for turning to business analytics software, the benefits it derived from the software, and the business process changes it made as a result of analyzing its operations.

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