Article On Computer Aid Inc - Dr.Dobbs Journal Research Center White Papers, Webcasts, Case Studies and Research Papers Article On Computer Aid Inc (Page 16)

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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support

by NTR Global

October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

(PRESENTATION)

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The Importance of Measuring ROI: The Indicator of Business and IT Performance

by SAP AG

December 29, 2008 - (Free Research) A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes.

(WHITE PAPER)

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The Economics of Embedded Development, Testing, Deployment and Support

by IBM

December 30, 2008 - (Free Research) This paper is aimed at helping senior management address its product ROI in a manner that can be directly applied to their everyday management practices. In this report, EMF presents a methodology for calculating the ROI for a development based on the direct cost of development, associative costs, extrinsic costs and a process for estimating risk.

(ANALYST REPORT)

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Streamlining the Collection of Shipping, Manufacturing and Warehouse Data with Gemini for SAP®

by TAKE Supply Chain

October 14, 2009 - (Free Research) Read this paper to learn how Gemini for SAP®, from TAKE Supply Chain, allows manufacturing and distribution personnel to perform complex transactions and data entry. Read on to learn how streamlining the collection of shipping, manufacturing, and warehouse data can greatly reduce errors and increase visibility and profitability.

(WHITE PAPER)

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Why On-Demand Business Intelligence?

by Birst

July 09, 2009 - (Free Research) Read this paper today to learn how on-demand BI is different from traditional BI and how on-demand BI can be much more beneficial to your organization. This paper will also lay out the key points you need to consider when making your decision on which BI vendor is right for your organization.

(WHITE PAPER)

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Enterprise Single Sign-On The Holy Grail of Computing

by Quest Software

October 02, 2009 - (Free Research) In today's enterprise, IT managers are faced with the growing challenge of keeping track of multiple passwords and system identities. In this document, we'll discuss how Quest approaches enterprise single sign-on and a unique solution that addresses nearly all facets of the challenges.

(WHITE PAPER)

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Email Archiving: Mitigate Risk - Managing Compliance, eDiscovery, and Records Requests

by Mirapoint Software, Inc.

September 18, 2009 - (Free Research) Learn the importance of email archiving and how it can help solve the many challenges facing organizations today with compliance, continuity in business knowledge, data retention policies and requests for electronic discovery.

(WHITE PAPER)

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Removing the Barriers to IT Governance: How On-Demand Software Changes the Game

by Innotas

September 01, 2009 - (Free Research) IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.

(WHITE PAPER)

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Case Study: Quantum Data Deduplication Solution Provides IFB with Complete Return on Investment in Only Four Weeks

by Quantum Corporation

June 09, 2009 - (Free Research) How does a dynamic U.K. business get its large customers to entrust it with their data? The answer is to deploy a Quantum data deduplication solution. By implementing a comprehensive disk-to-disk-to-tape (D2D2T) backup and restore infrastructure based on the Quantum DXi-Series..

(CASE STUDY)

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VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers

by Five9

September 10, 2009 - (Free Research) Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.

(WHITE PAPER)

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Virtual Data Center E-Zine - Volume 9

by Virtual Data Center E-Zine - Volume 9

April 06, 2009 - (Free Research) In this month's issue of Virtual Data Center, learn how to reduce the number of physical servers even more by focusing on the process of virtual machine placement on host servers.

(EZINE)

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Bitpipe Research Guide: Storage

by Bitpipe

November 30, 2006 - (Free Research) Storage challenges for IT professionals are particularly complex in today's environment of rapid obsolescence of storage hardware and digital media.

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Bitpipe Research Guide: EAI and Web Services

by Bitpipe

November 30, 2006 - (Free Research) Research has shown more than 30 percent of IT spending is on integration, with software costs running into the millions of dollars for large enterprises.

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Bitpipe Research Guide: Content and Knowledge Management

by Bitpipe

November 22, 2006 - (Free Research) Content Management Systems give you the power to leverage company-wide knowledge assets for competitive advantage.

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PODCAST: IDC Best Practices: Protecting Sensitive Information in Failed and Decommissioned Storage Media

by PeakData Services, Inc.

September 03, 2009 - (Free Research) Stringent laws and regulations are forcing businesses to look at data in a new light. Added to compliance challenges is protecting disparate data, while reducing overhead costs associated with legal discovery. In this podcast, IDC looks at high level trends in compliance, solutions that industry-leaders are employing and how to mitigate data risk.

(PODCAST)

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IDC Best Practices: Protecting Sensitive Information in Failed and Decommissioned Storage Media

by PeakData Services, Inc.

September 03, 2009 - (Free Research) Stringent laws and regulations are forcing businesses to look at data in a new light. Added to compliance challenges is protecting disparate data, while reducing overhead costs associated with legal discovery. In this webcast IDC looks at high level trends in compliance, solutions that industry-leaders are employing and how to mitigate data risk.

(WEBCAST)

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Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI