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Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional

by Microsoft

June 28, 2007 - (Free Research) This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). There are many different solutions available to encrypt data on disk.

(WHITE PAPER)

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CRM and Social Networking: Engaging the Social Customer

by Microsoft

June 09, 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.

(WHITE PAPER)

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Desperate Times Call for Strategic Measures, Part II

by Atos Origin

November 04, 2009 - (Free Research) This is a follow up to "Desperate Times Call for Strategic Measures" which argued that now is the time to consider an IT transformation project. This article will explore the viability and benefits of upgrading to SAP 6.0.

(WHITE PAPER)

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Dell™ Reference Architecture Sizing and Best Practices for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage

by Dell, Inc.

October 20, 2009 - (Free Research) This paper describes the Dell Reference Architecture, a blueprint or a starting configuration, for Microsoft® Exchange Server 2007 in a virtualized server environment and provides guidelines for designing and sizing the storage for the same using Dell EqualLogic PS Series storage systems.

(WHITE PAPER)

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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution

by Microsoft

July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

(CASE STUDY)

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PortalGuard: Browser-Based Authentication and Password Security for Microsoft SharePoint, IBM WebSphere and WebSphere Portal, and IBM Lotus Domino

by PistolStar, Inc.

August 26, 2009 - (Free Research) PortalGuard is an authentication and password security solution that allows end-users to securely authenticate and self-manage passwords directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives and achieve compliance with government and industry regulations.

(TECHNICAL ARTICLE)

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Deploying Operating System Images on Latitude™ and Precision™ E-Series Systems using Microsoft® System Center Configuration Manager 2007

by Dell, Inc.

May 01, 2009 - (Free Research) This whitepaper provides an overview of using the operating systems deployment capabilities of Microsoft System Center Configuration Manager (SCCM) 2007™ to deploy a customized OS image on Dell client systems in a heterogeneous environment.

(WHITE PAPER)

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The Development Executive’s Guide to Open Source Software Policy Implementation

by Black Duck Software

October 07, 2009 - (Free Research) Black Duck provides a framework that not only allows your software development organization to benefit from open source but also allows other enterprise stakeholders—including legal, IT, security, export and purchasing personnel—to access timely and relevant information to effectively manage business risks.

(WHITE PAPER)

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Top Eight Do's and Don'ts of Managing Access Control in the Windows/AD Environment

by Quest Software

October 02, 2009 - (Free Research) This tech brief presents eight recommendations to help you proactively address the difficulties of access control in a Microsoft-centric environment, and avoid the common pitfalls, risks and costs.

(WHITE PAPER)

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GFI MailArchiver - Low cost Email Archiving for SMBs

by GFI Software Ltd.

May 28, 2009 - (Free Research) Email archiving, management and compliance solution for Exchange server that is easy to install and requires minimal administrative effort. Store all corporate email in an easily accessible central location.

(TRIAL SOFTWARE)

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Premier Issue of the CIO Decisions Midmarket Ezine - "The Green Monster"

by CIO Decisions

June 2008 - (Free Research) This document highlights what you need to know about power consumption, server virtualization and outfitting data centers to make the most of the new technologies.

(EZINE)

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Windows 7 Review Guide

by Global Knowledge

May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.

(WHITE PAPER)

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How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency

by Sterling Commerce

September 2009 - (Free Research) This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.

(WHITE PAPER)

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Overview of Windows Search Technologies

by Global Knowledge

February 2009 - (Free Research) This paper helps us to understand the importance of desktop search tools fit in the universe of Microsoft search tools.

(WHITE PAPER)

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Is a Data Warehouse the Only Option for Business Intelligence?

by Information Builders Inc. (E-mail this company)

October 2007 - (Free Research) While data warehouses are important for many types of analytical systems, they aren’t always necessary. Building a data warehouse can dramatically increase the cost of a BI project. This paper describes data warehouses, along with many other options for placing relevant, timely information in the hands of business users.

(WHITE PAPER)

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Improve Backup and Recovery Using Deduplication with Modern Mainframe Virtual Tape

by Data Domain

June 2009 - (Free Research) This whitepaper describes how mainframe users can effectively switch from physical tape (or hybrid disk/tape) to a modern mainframe Virtual Tape solution with Data Domain deduplication storage.

(WHITE PAPER)

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30% faster performance seen at CareerBuilder using Dell PowerEdge servers and Microsoft SQL Server

by Dell, Inc.

March 2008 - (Free Research) In this case study learn how Dell and Microsoft partnered to provide a new business intelligence solution based on Microsoft® SQL Server®, Microsoft business intelligence software, Dell™ PowerEdge™ servers, and a Dell/EMC storage system.

(CASE STUDY)

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Consolidate SQL Server 2008 on Dell 4 Socket - Multi-Core Servers - using Hyper-V

by Dell, Inc.

September 2009 - (Free Research) This Guide is a companion to How to Guide: Consolidating multiple SQL Server systems onto Dell PowerEdge Servers using Microsoft’s Hyper-V. In this Guide, we use the Dell PowerEdge R900 and PowerEdge R905 as target servers.

(WHITE PAPER)

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Online Services Delivers Enterprise-class Communications to Growing Retail Business

by Microsoft

November 2008 - (Free Research) This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great.

(CASE STUDY)

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Managing the Dynamic Desktop with System Center Solutions

by Microsoft

September 2009 - (Free Research) System Center desktop solutions help IT to reconcile competing demands of security with resource availability by streamlining the connection of any authorized user to any application, regardless of their location or connectivity, through a unified system that provides both secure access and the consistent, optimized performance your users expect.

(DATA SHEET)

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Breakthroughs with Windows 7 Webcast

by Microsoft

September 2009 - (Free Research) Interested in knowing the impact Windows 7 operating system can have on your business? If so, please join Tony Piltzecker, Server Partner Technology Specialist, Microsoft Corporation, for this webcast and learn about the hottest new capabilities in Windows 7.

(WEBCAST)

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Beyond Backup Ezine: Disaster Recovery Strategies for Branch Offices

by Overland Storage

July 2009 - (Free Research) The July/August issue of CIO Decisions Ezine focuses on disaster recovery in remote and branch offices, especially in midmarket organizations. Read this issue to learn some great tips and techniques for increasing your remote workers' ability to bounce back after an unfortunate event.

(EZINE)

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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People"

by Microsoft

March 2007 - (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.

(WHITE PAPER)

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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent

by Microsoft

April 2008 - (Free Research) Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.

(CASE STUDY)

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Robot/ SCHEDULE Enterprise: Improves Quality of Life at Farm Credit Bank of Texas

by Help/Systems

October 2009 - (Free Research) Read this case study to see how FCBT used Robot/ SCHEDULE to connect and coordinate their job scheduling needs across multiple systems.

(CASE STUDY)

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