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	Topics related to your search: Accounts Receivable/ Accounts Payable \| Business Process Automation \| Business Process Management (BPM) \| Enterprise Resource Planning (ERP) \| Customer Relationship Management (CRM) \| Customer Information Management/ Customer Databases \| Document Management \| Customer Service (General) \| Customer Data Integration \| Customer Interaction Management

Sales and Marketing: The New Power Couple

by Microsoft

December 01, 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.

(WHITE PAPER)

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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit

by Microsoft

September 09, 2009 - (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.

(WEBCAST)

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Microsoft Dynamics CRM - Sports Organizations

by Microsoft

July 30, 2009 - (Free Research) For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management and coaches in order to enhance business decisions. Watch this video case study to hear about the benefits of Microsoft Dynamics CRM from real customers.

(CASE STUDY)

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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations

by Microsoft

April 14, 2008 - (Free Research) The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.

(CASE STUDY)

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Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage

by Microsoft

April 15, 2008 - (Free Research) After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics™ CRM Online.

(CASE STUDY)

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Transforming Customer Service into a Strategic Asset

by Microsoft

February 06, 2008 - (Free Research) View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.

(WEBCAST)

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Solutions Provider Improves Productivity with Flexible Implementation Methodology

by Microsoft

June 29, 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...

(CASE STUDY)

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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent

by Microsoft

April 15, 2008 - (Free Research) Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.

(CASE STUDY)

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Comparing Research in Motion and Microsoft Mobile Solutions

by Microsoft

December 2008 - (Free Research) This paper compares the Research In Motion BlackBerry solution with the Microsoft® mobile solution by analyzing features of the user experience and the administrator experience.

(WHITE PAPER)

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Essential Guide to PCI DSS

by Information Security Magazine

September 2009 - (Free Research) This E-Guide will explain the new changes in Version 1.2 and how the standard will tackle emerging technologies such as cloud computing and virtualization. Specific topics include avoiding audit trouble, wireless encryption, tokenization, and more.

(EGUIDE)

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Top Eight Do's and Don'ts of Managing Access Control in the Windows/AD Environment

by Quest Software

October 2009 - (Free Research) This tech brief presents eight recommendations to help you proactively address the difficulties of access control in a Microsoft-centric environment, and avoid the common pitfalls, risks and costs.

(WHITE PAPER)

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Protecting and Enhancing SQL Server With Double-Take Availability

by Double-Take Software

October 2009 - (Free Research) Double-Take Software provides organizations with a solution that offers distinct recovery and protection advantages over manual Microsoft SQL built-in replication capabilities: Double-Take Availability saves more data real-time and restores that data in a much faster manner.

(WHITE PAPER)

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Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity

by Microsoft

June 2009 - (Free Research) Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.

(CASE STUDY)

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Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional

by Microsoft

June 2007 - (Free Research) This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). There are many different solutions available to encrypt data on disk.

(WHITE PAPER)

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CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service

by Microsoft

April 2008 - (Free Research) Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .

(CASE STUDY)

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Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities

by Microsoft

April 2008 - (Free Research) Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services.

(CASE STUDY)

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Chill Factore Video Case Study

by Microsoft

July 2009 - (Free Research) The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.

(CASE STUDY)

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Microsoft Business Productivity Online Suite: Communicate Success

by Microsoft

November 2009 - (Free Research) So you want to supercharge your team's productivity? The key is to get them together. The tools you need are ready right now in the Microsoft Business Productivity Online Suite. Watch this informative video to learn about the myriad of features and benefits that this Microsoft solution has to offer.

(VIDEO)

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Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant

by Microsoft

June 2009 - (Free Research) CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done.

(CASE STUDY)

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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service

by Microsoft

June 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.

(CASE STUDY)

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Leicester City Football Club Video Case Study

by Microsoft

July 2009 - (Free Research) Watch this informative video case study and learn how Leicester City Football Club leveraged Microsoft Dynamics CRM Database to enhance player adminstration, performance analysis, injury prevention, and much more!

(CASE STUDY)

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Streamline Your Business, Accelerate Your Growth: Using an Affordable Application Built for Small Businesses

by SAP AG

October 2009 - (Free Research) The SAP® Business One application offers a single, affordable way to manage your entire business – from sales and customer relationships to financials and operations. Designed specifically for small businesses, it helps you streamline processes, act on timely information, and accelerate profitable growth.

(WHITE PAPER)

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Optimizing the Order-to-Cash Process: Managing Documents throughout the Process

by Dolphin Corporation

October 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.

(WHITE PAPER)

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Best Practices in Creating a Strategic Finance Function

by SAP America Inc

January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.

(WHITE PAPER)

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Kelley Blue Book Case Study

by Microsoft

July 2007 - (Free Research) In 2006, Kelley Blue Book implemented a new analytical capabilities solution based on Microsoft Business Intelligence technologies. Now Kelley Blue Book has improved sales staff efficiency and created a compelling new Web analytics product that can provide its business customers with more targeted data for their marketing efforts.

(CASE STUDY)

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